Privacy Policy

We collect information that you provide directly to us, including your name, email address, phone number, booking details, and any messages sent through contact forms or email. If you choose to share photos (such as treatment results or before/after images), we will only use them with your clear consent. When you visit our website, we may also collect certain information automatically, including your IP address, browser type, device details, and cookie data, which helps us understand how our website is used and improve your experience.

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We use your information to manage appointments, deliver beauty treatments, respond to enquiries, and process payments through trusted, secure third-party providers. We may also send updates about services, special offers, or promotions if you have explicitly opted in to receive marketing communications. Our legal grounds for processing your data include your consent, our obligation to provide the services you request, legitimate business interests such as improving customer experience, and compliance with legal or financial requirements.

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Your information is stored securely and we take appropriate technical and organisational measures to protect it. This includes encrypted website connections (HTTPS), controlled access to personal data, reliable hosting providers, and secure booking and payment systems. We keep your data only for as long as necessary to provide our services and meet UK legal obligations.

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We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers such as online booking platforms, payment processors, website hosting services, and email marketing tools - only when required to operate our business. These providers must comply with UK data protection laws and protect your information.

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Our website may use cookies and similar technologies to support website functionality, improve performance, and analyse usage. You can disable cookies through your browser settings, although some features of the site may not function properly without them.

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Under UK GDPR, you have several important rights regarding your personal data. You can request access to the information we hold about you, ask us to correct anything you believe is inaccurate, request deletion of your data, restrict or object to certain types of processing, withdraw consent at any time, or request a copy of your data in a portable format. To exercise these rights, please contact us. If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk
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Our services are not aimed at individuals under the age of 16, and we do not knowingly collect children’s data. If you believe a minor has provided personal information, please contact us so we can remove it promptly.

Our website may contain links to external websites; we are not responsible for their privacy practices. We may occasionally update this Privacy Policy to reflect changes in our services or legal requirements. Any updates will be posted on this page with an updated “Last Updated” date.

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If you have any questions about how your personal information is handled, please contact us at:
Natalia Chyle Beauty
Address: Office 125, 1st Floor, 239 Kensington High Street, London, W8 6SN